Form Recognizer/Document Intelligence not providing confidence scores for item values

Leonhard Blank 5 Reputation points
2023-11-17T07:52:33.7966667+00:00

I trained a custom extraction model for invoices with around 45 labeled documents. However, none of the item values have a confidence score, even though the values are detected. This issue occurs in both the Form Recognizer Studio and the Json response. The "Amount" and "UnitPrice" values are of the subtype Currency, while the other values are strings. I noticed that when using the same document with the pre-built invoice model, the values were extracted correctly. Can someone help me understand what might be causing the problem with my custom model?

Screenshot of the issue: Items screenshot

Screenshot of the pre-built model extraction: Items pre-built screenshot

The api-version of the custom model is "2023-07-31"

*Edit: The same problem appears at the "TaxDetails" in receipts.

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
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  1. Leonhard Blank 5 Reputation points
    2023-11-20T09:31:02.0766667+00:00

    According to documentation, there is no way to get the confidence scores for structured data (like the Items table) when using custom models.

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