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After I put in my payment method and it tries to load the review page I keep getting this error when trying to sign up for a developer account. I've tried using a new browser I've used a total of 3 different browsers I've tried using a different PC and even my phone. And it's for the Xbox game development. To have access to the developer app on the Xbox. I have tried multiple days to get this to work and never works this is day 3 currently. Every time I save my billing address I get a screen that says "Sorry, something went wrong. Please try again later." this is the error info.
CorrelationID: 33fe76bc-6e86-4484-a35c-3b4906aa80cd
Correlation Vector: 6kvrkAB5VkOAXHBs.0
App Server:
Date: 17 Nov 2023 13:11:50 +00:00
Every time I try again I get a new error code too. I've tried everything even clearing my cookies, and deleting my browser and nothing has worked. Is there a way I can just buy it from my Xbox or just buy it a whole different way? or is there any way you guys can find a way to fix this?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 80%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
I am having the exact same issue also tried all of the steps above and even tried using my wife's microsoft accounts and different credit cards ect... also contact support link is not of any use because you need a workspace which for me is blank...
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Exact same problem, no solutions.
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Having the same issue, SOS
Hi all, I spent the morning in chat with Microsoft technical support. It has been escalated to tier 3 and they said they would have an answer in 6-8 hours. I'll post here what the response is when I get it.
Austin Hayner taking the technical support bullet for us all, hero.
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Any updates on this?
Microsoft got back to me, nothing useful yet... here is what they sent...
Hi Austin,
I hope this email finds you well!
We're following up on your support request.
Can you try to follow these steps:
Step 1: Visit the Microsoft Developer Portal here and click on Sign Up.
Here's the link: https://developer.microsoft.com/en-us/microsoft-store/register/
Step 2: Sign in with an existing Microsoft account or create a new Microsoft account.
Step 3: Provide all the details like company information and contact details as required.
Step 4: Make the one-time payment for the registration.
It is worth noting that they asked me to perform steps in incognito or private browsing mode (maybe that helps someone here).
Still fighting the fight.
Cheers
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Same problem here, would love to hear any updates!
Still no fix... but one customer service rep did tell me to hit up ID at:
Email:
Twitter:
id_xbox on twitter
I did it. Let's blow it up!
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I'm trying to confirm this with the store team. Thank you for your patience.
Tried incognito mode in 2 different browsers on 2 different devices. Still no progress.
I've talked with the store team. The team has already noticed this behavior, but they need more information from you guys. Please open a free support ticket here: Contact Us. Go to Contact us tab , find Non-Technical Support - Dashboard and choose SUBMIT AN INCIDENT. Then you could share more details with the team so they can assist.
UPDATE
Seems to have worked for me now, payment taken and everything. However when I go to the page to register my xbox https://aka.ms/activatexbox I don't see any option to add a new device. Might be an issue on the browser I'm using or something. But there are definitely new sections added to the partner centre which weren't there before.
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I was having the same issue. I got it to work this morning. What I did was going into my Microsoft account and under manage account I seen that I had multiple addresses. Deleted all except the one I was registering under. Used the google incognito browser and was able to register.
I was having the same issue but got it to work this morning. What I did was log into my Microsoft live account. Under manage I noticed a had multiple addresses. Deleted all except the one I was trying to register with. Used google incognito browser and was able to register.