Error when signing up/buying for developer account

castiz 35 Reputation points
2023-11-17T13:18:24.8833333+00:00

After I put in my payment method and it tries to load the review page I keep getting this error when trying to sign up for a developer account. I've tried using a new browser I've used a total of 3 different browsers I've tried using a different PC and even my phone. And it's for the Xbox game development. To have access to the developer app on the Xbox. I have tried multiple days to get this to work and never works this is day 3 currently. Every time I save my billing address I get a screen that says "Sorry, something went wrong. Please try again later." this is the error info.

CorrelationID: 33fe76bc-6e86-4484-a35c-3b4906aa80cd

Correlation Vector: 6kvrkAB5VkOAXHBs.0

App Server:

Date: 17 Nov 2023 13:11:50 +00:00

Every time I try again I get a new error code too. I've tried everything even clearing my cookies, and deleting my browser and nothing has worked. Is there a way I can just buy it from my Xbox or just buy it a whole different way? or is there any way you guys can find a way to fix this?

Microsoft Partner Center | Other
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  1. omar munoz 0 Reputation points
    2023-11-21T17:10:41.7433333+00:00

    I was having the same issue but got it to work this morning. What I did was log into my Microsoft live account. Under manage I noticed a had multiple addresses. Deleted all except the one I was trying to register with. Used google incognito browser and was able to register.

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