Hello
Will the explorer opened automatically when we change to another account?
If the explorer was opened automatically when we change to another account. It indicates the configuration is based on the account settings.
If it is not, it indicates the issue should be related to machine settings. We could try the autoruns tool to check all the automatic entries.
Autoruns for Windows - Sysinternals | Microsoft Learn
If the issue occurred when we changed the account, we could try the process monitor tool to capture the login process then analyze.
- Download the Process Monitor tool.
https://docs.microsoft.com/en-us/sysinternals/downloads/procmon
- Extract the Process Monitor tool.
- Open the process monitor, press “Ctrl+E” to “suspend” it, “Ctrl+X” to clear present process information.
- Press “Ctrl+E” to start the process monitor again, change to login with another account then reproduce the issue.
- Login back to previous account then Press“Ctrl+E” to “Suspend” it again then save the present log(Ctrl+S).
- Then navigate to "Tools" tab and choose "Process Tree". Look for explorer process and check the detailed information for why it was opened.
If the issue only occurred when we reboot the machine, we could try to capture the boot log with process monitor.
a.Run procmon.exe; Choose Options->"Enable Boot Logging".
4.Don't choose "Generate Profiling events", click OK.
- Reboot and open process monitor again, you will get a popup window to save the boot log. Save the boot and check the "Tools" tab and choose "Process Tree". Look for explorer process and check the detailed information for why it was opened.
You could share the logs here, and we may try to check the log for you.