Update Rollup 2 for System Center 2022 Orchestrator - REST Integration Pack

Patrick Los 10 Reputation points
2023-11-17T23:35:59.01+00:00

We recently installed the rollup v2 update for SCORCH and recently discovered that when you attempt to modify the properties of a step from the REST integration pack the Runbook Designer Crashes. If you uninstall the update for the runbook designer the functionality is restored and you can use it as before. I do see a windows Event log that matches the date and time

Faulting application name: RunbookDesigner.exe, version: 10.22.9.2, time stamp: 0x654a3152
Faulting module name: ucrtbase.dll, version: 10.0.17763.1490, time stamp: 0x48ac8393
Exception code: 0xc0000409
Fault offset: 0x000000000006e77e
Faulting process id: 0x1c58
Faulting application start time: 0x01da19a6b20c639e
Faulting application path: C:\Program Files\Microsoft System Center\Orchestrator\Runbook Designer\RunbookDesigner.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 584d20dc-3741-4919-86f6-228cf7b69dd5
Faulting package full name:
Faulting package-relative application ID:

I have also installed the runbook designer on a new workstation, Reinstalled the Integration Pack from a fresh download and still run into the issues. I do not see this listed as a known issue in the update notes. Is anyone else having this issue? What are the risks of downgrading only the runbook Designer? Also what are the proper channels to report this to Microsoft?

System Center Orchestrator
System Center Orchestrator
A family of System Center products that provide an automation platform for orchestrating and integrating both Microsoft and non-Microsoft IT tools.
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Microsoft System Center
Microsoft System Center
A suite of Microsoft systems management products that offer solutions for managing datacenter resources, private clouds, and client devices.
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  1. XinGuo-MSFT 14,536 Reputation points
    2023-11-20T07:34:02.0166667+00:00

    Hi,

    It seems that you are experiencing issues with the Runbook Designer crashing when attempting to modify the properties of a step from the REST integration pack after installing Update Rollup 2 for System Center 2022 Orchestrator. While this issue is not listed as a known issue in the update notes.

    Thanks for your feedback, we will try to report the issue to production team.

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