Microsoft Teams Failure

Handian Sudianto 4,511 Reputation points


one og our user login using team classis and he said their account is blocked. When i see on the sign-in log i got

User's image

if wee see in the log details why the log say this account is guest account?

User's image

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,614 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. LiweiTian-MSFT 16,845 Reputation points Microsoft Vendor

    Hi @Handian Sudianto

    When guest users try to log in to an application integrated into Microsoft Entra ID, they receive the "AADSTS500571" error message ("Guest user account is disabled"), which is due to the guest user object being disabled on the resource tenant.

    Contact the resource tenant owner or sponsor to determine why the guest account was disabled. Then, perform the appropriate actions, as shown in the following picture:

    User's image

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.