Lost my Microsoft Authenticator

Question

Hello,

I had Microsoft 365 on my Business account and I had the Microsoft Authenticator on my old phone. When I resetted it, I've lost all my apps, so I can't login anymore.

Answer 1

I hope this video can help you:

https://www.youtube.com/watch?v=dRHoId0-8qA

or this article

https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40