Azure Web App console no longer functional

Question

We used to be able to go into the console of our azure web app and issue commands like dir etc. but any and all commands now result in a spinning throbber and a generic "failed to execute the command". Web searches seemed to imply this could be something to do with ILB ASE or kudo connection related but I don't know how even begin assessing if those are relevant. Is there any internal event logs that one can look at to get more details? What's being surfaced is not very helpful!

Answer 1

Welcome and thanks for posting your question in the Microsoft Q&A forum.

The Azure Web App Console is powered by Kudu. You can access the Kudu console directly at https://<your-app-name>.scm.azurewebsites.net/DebugConsole. Check the logs available in the Kudu console for any error messages or additional details.

** Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful **

Answer 2

Hi Dave,

Please browse to your web app in the portal, click Restart button at top, wait a few minutes, and then test with a fresh console session to see if the issue is resolved.

Please note that restarting your web app will affect users that are using your app, so you may want to wait until off hours.

Please click Accept Answer and upvote if the above was helpful.

Thanks.

-TP