We are getting Unauthorized errors while creating PersonGroup it

Question

We are getting Unauthorized errors while creating PersonGroup it

Simpli HR 5

Hi Team,

We are trying to use Vision AI services for face detection but while creating PersonGroup it returns an Unauthorized

Resource Name: SimpliyHRFaceAPIUnauthorized.jpeg

Regards

Simpli HR

navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2023-11-24T04:16:14.6033333+00:00

@Simpli HR Just following up to check if you had any updates on the action plan. Awaiting your reply.
Simpli HR 5 Reputation points

2023-11-24T06:05:04.5733333+00:00

We have filled out the **Face Recognition intake form **and waiting for approval.
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2023-11-24T06:26:09.03+00:00

@Simpli HR Thanks for the update. Post approval, you should be able to create the resource successfully.
After approval if you encounter the same issue, please do let me know. I would be happy to help.

**

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1 answer

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navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2023-11-24T04:16:14.6033333+00:00

@Simpli HR Just following up to check if you had any updates on the action plan. Awaiting your reply.
Simpli HR 5 Reputation points

2023-11-24T06:05:04.5733333+00:00

We have filled out the **Face Recognition intake form **and waiting for approval.
navba-MSFT 27,540 Reputation points Microsoft Employee Moderator

2023-11-24T06:26:09.03+00:00

@Simpli HR Thanks for the update. Post approval, you should be able to create the resource successfully.
After approval if you encounter the same issue, please do let me know. I would be happy to help.

**

Please do not forget to "Accept the answer” and “up-vote” the below answer wherever the information provided helps you, this can be beneficial to other community members.

Answer 1

@Simpli HR Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

.
I understand that you are encountering exception "Microsoft.Azure.cognitiveservices.Vision.Face.Models.APIErrorException" "Unauthorized" while creating a Person Group from your application.
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Please note, Face service access is limited based on eligibility and usage criteria in order to support our Responsible AI principles. Face service is only available to Microsoft managed customers and partners. Use the Face Recognition intake form to apply for access. If this is not yet done.

Could you please check if you have provided a valid API key in the request header ?
Request Body: The request body should include a user-defined name (maximum length is 128) and optionally, user-provided data (should not exceed 16KB) and a recognition model.
.

Action Plan:
If you’re still having trouble, consider using the REST API to get a more detailed error message. So please invoke the below FACE REST API directly to create a PersonGroup and check if that works fine:

https://westus.dev.cognitive.microsoft.com/docs/services/563879b61984550e40cbbe8d/operations/563879b61984550f30395244

Please select the right region, PersonGroupID and the SubscriptionKey and then try to invoke the Create API and check if that works.

User's image

If none of the above steps help, Please share the detailed error message ( in text format) with the exception callstack and a sample code, so that I can test it at my end.

Awaiting your reply.

**

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We are getting Unauthorized errors while creating PersonGroup it

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