Why can't we recall the outlook mails from outside of the organization

Question

Hi Team,

Previously it could be recalled the mails outside of the organization and in present it is not an option. Can I know will it be able to get back the feature.

Thank you.

Pesandu.

Answer 1

Hi @Pesandu Dissanayake

Welcome to our forum!

According to official documentation, it is not possible to recall emails outside the organization, which is by design. More information, see: https://support.microsoft.com/en-gb/office/recall-or-replace-an-email-message-that-you-sent-35027f88-d655-4554-b4f8-6c0729a723a0.

To get this feature more quickly, I have found a post in feedback collection website, and you could vote for it. Many features of our current products are designed and upgraded based on customers’ feedback. You can also make suggestions on that website and hope Microsoft will notice this in the future. Thank you for your understanding and support.

Hope this helps!

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