Why can't we recall the outlook mails from outside of the organization

Pesandu Dissanayake 0 Reputation points
2023-11-23T05:41:22.9533333+00:00

Hi Team,

Previously it could be recalled the mails outside of the organization and in present it is not an option. Can I know will it be able to get back the feature.

Thank you.

Pesandu.

Outlook
Outlook
A family of Microsoft email and calendar products.
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Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. SokiGuo-MSFT 25,731 Reputation points Microsoft Vendor
    2023-11-23T07:56:20.24+00:00

    Hi @Pesandu Dissanayake

    Welcome to our forum!

    According to official documentation, it is not possible to recall emails outside the organization, which is by design. More information, see: https://support.microsoft.com/en-gb/office/recall-or-replace-an-email-message-that-you-sent-35027f88-d655-4554-b4f8-6c0729a723a0.

    User's image

    To get this feature more quickly, I have found a post in feedback collection website, and you could vote for it. Many features of our current products are designed and upgraded based on customers’ feedback. You can also make suggestions on that website and hope Microsoft will notice this in the future. Thank you for your understanding and support.

    User's image

    Hope this helps!


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