Share via

hard drive issues

Chris G 1 Reputation point
2020-10-29T01:28:46.203+00:00

my external hard drive was fined then one day all of a sudden im unable to get in it> keeps saying access denied.

Community Center | Not monitored
0 comments No comments

1 answer

Sort by: Most helpful
  1. Xiaowei He 9,946 Reputation points
    2020-10-29T07:15:40.71+00:00

    Hi,

    1. Right-click inaccessible external hard drive partition and choose “Prosperities”, Go to “Security” > “Advanced”> "Edit", on the “Owner” tab, modify the ownership of the specified account.
    2. Please check if there's third-party application and anti-virus application running on the system, if yes, please turn them off.
    3. Please try to restart "BitLocker Drive Encryption Service".
    4. Run CHKDSK /f /r in CMD to check external hard drive.
    5. If the above still not work, I'm afraid we need to backup the data on the drive and reform the drive.

    Thanks for your time!
    Best Regards,
    Anne

    -----------------------------

    If the Answer is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.