Can not get license for MS Teams

Alex 0 Reputation points
2023-11-23T09:49:51.6433333+00:00

Hi.
I've just created new Azure account and I would like my employees to use MS Teams.
I try to buy license for MS Teams.
I go to Licenses - Try/Buy - redirect to url: https://admin.microsoft.com/AdminPortal/Home

There I try to login with my account (that I just created) but I get an error:

'You can't sign in here with a personal account. Use your work or school account instead.'

Strange, because I just created this Azure account and I'm the only member in this account.

How can I get MS Teams license?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. JimmySalian-2011 42,066 Reputation points
    2023-11-23T10:45:50.6666667+00:00

    Hi,

    Just check if you have any other accounts logged in the browser? Clear the cache of the browser, logout and relogin to the portal to purchase the license or try incognito mode in the browser. Login to Office.com and confirm if you are using the same account that you created and it is authenticated.

    Also try this global numbers so someone can assist you - https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    Hope this helps.

    JS

    ==

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