Error moving mailbox

Question

Hi Guys,

I am receiving the following error when trying to move the mailbox to another DB. I have removed all the limits from transport setting user global setting.

[PS] C:\Windows\system32>new-MoveRequest -Identity john-TargetDatabase "staffDB"
The call to 'net.tcp://exca1.grammar.local/Microsoft.Exchange.MailboxReplicationService EXCA1.grammar.local (14.3.399.0
caps:07)' failed. Error details: The maximum message size quota for incoming messages (262144) has been exceeded. To i
ncrease the quota, use the MaxReceivedMessageSize property on the appropriate binding element. --> The maximum message
size quota for incoming messages (262144) has been exceeded. To increase the quota, use the MaxReceivedMessageSize prop
erty on the appropriate binding element..

• CategoryInfo : NotSpecified: (0:Int32) [New-MoveRequest], CommunicationErrorTransientException
• FullyQualifiedErrorId : 7469ACAE,Microsoft.Exchange.Management.RecipientTasks.NewMoveRequest

Answer 1

Hi anonymous user ,
Only one mailbox have this issue or all have?
Based on my knowledge, this is a known issue, it’s caused by the user has too many certificate on the mailbox account or the certificate are too large. The maximum number of certificates should be under 1MB. Please following the steps:

1. Start Active Directory Users and Computers.
2. On the View menu, click Advanced Features.
3. In the console tree, expand the domain you want, and then click Users.
4. In the details pane, right-click the user, and then click Properties.
5. In <User Name> Properties, on the Published Certificates tab, select the certificate that you want to delete, and then click Remove. Repeat this process until you have removed enough certificates.
   About the introduction and solution of this error in official documents: Certificates are too large or too many

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