Static Web App is returning a "This site can’t provide a secure connection" error

Question

Hi, Static Web App which I uploaded and has a successfully executed pipeline is returning a "This site can’t provide a secure connection" error. Note: I have not set up custom domain just yet, this is happening with default domain (i.e. the domain that ends in 'azurestaticapps.net'). In the browser, the specific error is: 'ERR_SSL_PROTOCOL_ERROR'. I thought that Azure automatically assigns SSL to static web app in default domain?

By the way I am on free static web app hosting plan.

Thanks

Answer 1

Hi @msheikh We are sorry to hear you're facing this issue.

You're right Azure does automatically assign SSL to static web apps in the default domain. However, there can be a few reasons why you might be seeing the ERR_SSL_PROTOCOL_ERROR so here are a few troubleshooting steps you can take:

• Clearing the SSL state in your browser can sometimes resolve this issue
• Clearing your browser cache and cookies
• Some browser extensions can interfere with secure connections. Try disabling them to see if that resolves the issue
• Make sure your browser is up-to-date
• Temporarily disable your Antivirus and Firewall as they can sometimes incorrectly block a secure connection

Hope that helps