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Sudden Shutdown Kernel Power 41

Ruben Fanari 0 Reputation points
2023-11-26T00:39:58.9233333+00:00

Good evening everyone, a moment ago the computer suddenly shut down, but I managed to turn it back on. The error was kernel power. The last time I had issues with sudden shutdowns was due to the video card drivers, in my case an RX 7600. What could it be this time? Could it be the motherboard damaging the video card? This GPU is two months old; the last video card gave out after 7 years (GTX 1080), also with a sudden shutdown, but I think it was due to the thousands of hours it had been running without maintenance. I'll paste the EventData.

	EventData

BugcheckCode	0

BugcheckParameter1	0x0

BugcheckParameter2	0x0

BugcheckParameter3	0x0

BugcheckParameter4	0x0

SleepInProgress	0

PowerButtonTimestamp	0

BootAppStatus	0

Checkpoint	16

ConnectedStandbyInProgress	false

SystemSleepTransitionsToOn	8

CsEntryScenarioInstanceId	48

BugcheckInfoFromEFI	false

CheckpointStatus	0

CsEntryScenarioInstanceIdV2	48

LongPowerButtonPressDetected	false

LidReliability	false

InputSuppressionState	0

PowerButtonSuppressionState	0

LidState	3

That translates to: "UPDATE it happened again while I was playing, the data is as follows:

 BugcheckCode 0 
  BugcheckParameter1 0x0 
  BugcheckParameter2 0x0 
  BugcheckParameter3 0x0 
  BugcheckParameter4 0x0 
  SleepInProgress 0 
  PowerButtonTimestamp 0 
  BootAppStatus 0 
  Checkpoint 16 
  ConnectedStandbyInProgress false 
  SystemSleepTransitionsToOn 5 
  CsEntryScenarioInstanceId 24 
  BugcheckInfoFromEFI false 
  CheckpointStatus 0 
  CsEntryScenarioInstanceIdV2 24 
  LongPowerButtonPressDetected false 
  LidReliability false 
  InputSuppressionState 0 
  PowerButtonSuppressionState 0 
  LidState 3 

MOBO: Msi B550M PRO-VDH-WIFI
CPU: Ryzen 5600x
GPU: RX 7600 PULSE
RAM : 16GB
POWER: 750w Cooler Master 230v Bronze v2
DISSIPATORE: thermalright assassin 120 x
SSD 1: 240GB Kingston UV400
SSD 2: 1TB Samsung 970 Evo Plus M.2
HDD: 1TB Toshiba HDD DT01ACA, SATA 6Gb/s

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
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  1. Wesley Li-MSFT 4,646 Reputation points Microsoft External Staff
    2023-12-18T06:39:31.3466667+00:00

    Hello

    The data you’ve provided appears to be from a Windows Event Viewer report, specifically a Kernel-Power event with a BugcheckCode of 0. This event is typically logged when the system reboots without cleanly shutting down first.

    There are several scenarios that could lead to this event:

    Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

    Scenario 2: The computer is shut down by pressing and holding the power button.

    Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

    In your case, since the BugcheckCode is 0, it could indicate that the system has rebooted without cleanly shutting down first. This could happen due to various reasons such as power loss, hardware issues, or system instability.

    If this event is occurring frequently, it might be due to a hardware issue. Software stress tests can sometimes identify the malfunctioning hardware component. For laptops/notebooks, swap testing is very limited and often requires servicing in a local computer store.

    https://learn.microsoft.com/en-US/troubleshoot/windows-client/performance/event-id-41-restart

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