Why can't I select a country or region when adding a credit card?

Question

Why can't I select a country or region when adding a credit card?

周琢玺 0

Is it possible to add a virtual card? Snipaste_2023-11-26_21-49-03

Snipaste_2023-11-26_21-55-35

Since I added 2 credit cards, I can no longer switch countries.

It always shows the country from the previously filled address.

SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2023-12-04T09:16:28.1433333+00:00

@周琢玺 Did you get a chance to contact Azure billing and subscription management team? If yes, please share the current status of the issue.

FYR: https://learn.microsoft.com/en-us/answers/questions/1456773/updating-country-region
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2023-12-05T12:20:09.43+00:00

@周琢玺 We haven't heard back from you. Please reply if you have any questions in this matter and we will gladly continue the discussion.
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2023-12-06T13:36:59.2+00:00

@周琢玺 I have updated my previous post, see if that helps.

1 answer

Your answer

SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2023-12-04T09:16:28.1433333+00:00

@周琢玺 Did you get a chance to contact Azure billing and subscription management team? If yes, please share the current status of the issue.

FYR: https://learn.microsoft.com/en-us/answers/questions/1456773/updating-country-region
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2023-12-05T12:20:09.43+00:00

@周琢玺 We haven't heard back from you. Please reply if you have any questions in this matter and we will gladly continue the discussion.
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2023-12-06T13:36:59.2+00:00

@周琢玺 I have updated my previous post, see if that helps.

Answer 1

JimmySalian-2011 42,511

Hi,

Please contact the billing team via the portal - https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header or call up the Global Number for help on this - https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Hope this helps.

JS

==

Please Accept the answer if the information helped you. This will help us and others in the community as well.

46307064 0

 Documentation

    Change contact information for an Azure billing account - Microsoft Cost Management

    Describes how to change the contact information of your Azure billing account

    Manage access to Azure billing - Microsoft Cost Management

    Learn how to give access to your Azure billing information to members of your team.

    Transfer billing ownership of an MOSP Azure subscription - Microsoft Cost Management

    Describes how to transfer billing ownership of an MOSP Azure subscription to another account.

46307064 0 Reputation points

2023-11-27T06:22:04.7233333+00:00

account is to convert in system logic by analogie sytem

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Why can't I select a country or region when adding a credit card?

1 answer

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