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Bitlocker - Something went wrong

Lucie Morkesová 5 Reputation points
2023-11-26T20:31:43.0133333+00:00

Hello I have an annoying problem. Today I turned on my laptop and Bitlocker key is required. Sadly Microsoft page with bitlocker is not working. It says "Something went wrong, try again later", but nothing happens. I can't even reboot my Windows 11. Can somebody help me?

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Lei Tao (Shanghai Wicresoft Co Ltd) 265 Reputation points Microsoft External Staff
    2023-11-29T02:50:41.73+00:00

    Hi @Lucie Morkesová ,

    If you need to find your recovery key, can visit https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-0b89-ea08-f143-056f5ab347d6.

    If it doesn't work, please provide me some screenshots about it.

    Hope it helps,

    Lei

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