ConnectionError: HTTPSConnectionPool(host='none.customvoice.api.speech.microsoft.com', port=443): Max retries exceeded with url: /api/texttospeech/3.1-preview1/batchsynthesis/talkingavatar (Caused by NameResolutionError("<urllib3.connection.HTTPSConnectio

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ConnectionError: HTTPSConnectionPool(host='none.customvoice.api.speech.microsoft.com', port=443): Max retries exceeded with url: /api/texttospeech/3.1-preview1/batchsynthesis/talkingavatar (Caused by NameResolutionError("<urllib3.connection.HTTPSConnectio

Nishigandha Lad 60

Our organization is using Azure text-to-speech services and running the algorithm in google colab local system. The following error appears when the API is called.

The content of the error is as follows:

gaierror: [Errno -2] Name or service not known. The above exception was the direct cause of the following exception: NameResolutionError Traceback (most recent call last) NameResolutionError: <urllib3.connection.HTTPSConnection object at 0x7c42b2a75750>: Failed to resolve 'none.customvoice.api.speech.microsoft.com' ([Errno -2] Name or service not known)

The error indicates that google colab cannot connect to the azure server and port 443. I have also tried to execute the code in VSCode and Pycharm but similar error occurs.

dupammi 8,615 Reputation points Microsoft External Staff

2023-11-27T08:36:11.6066667+00:00

Hi @Nishigandha Lad ,

Thank you for reaching out to the Microsoft Q&A.

Based on your query, it seems to be a firewall issue. Please recheck all the endpoints required and ensure that they are permitted through the firewall. Ensure that the firewall settings on your local are not blocking the connection to the Azure server.

I hope this helps!
dupammi 8,615 Reputation points Microsoft External Staff

2023-11-28T07:13:14.79+00:00

Hi @Nishigandha Lad ,

We haven’t heard from you on the last response and was just checking back to see if you have checked my prior comment and checked that the endpoints are supported through firewall.

Thank you!
dupammi 8,615 Reputation points Microsoft External Staff

2023-11-29T08:42:13.05+00:00

Hi @Nishigandha Lad ,

Following up to see if the above suggestion was helpful.

Your answer

dupammi 8,615 Reputation points Microsoft External Staff

2023-11-27T08:36:11.6066667+00:00

Hi @Nishigandha Lad ,

Thank you for reaching out to the Microsoft Q&A.

Based on your query, it seems to be a firewall issue. Please recheck all the endpoints required and ensure that they are permitted through the firewall. Ensure that the firewall settings on your local are not blocking the connection to the Azure server.

I hope this helps!
dupammi 8,615 Reputation points Microsoft External Staff

2023-11-28T07:13:14.79+00:00

Hi @Nishigandha Lad ,

We haven’t heard from you on the last response and was just checking back to see if you have checked my prior comment and checked that the endpoints are supported through firewall.

Thank you!
dupammi 8,615 Reputation points Microsoft External Staff

2023-11-29T08:42:13.05+00:00

Hi @Nishigandha Lad ,

Following up to see if the above suggestion was helpful.

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ConnectionError: HTTPSConnectionPool(host='none.customvoice.api.speech.microsoft.com', port=443): Max retries exceeded with url: /api/texttospeech/3.1-preview1/batchsynthesis/talkingavatar (Caused by NameResolutionError("<urllib3.connection.HTTPSConnectio

Your answer