Can't change address on certification profilr

Hayley Edwards 20 Reputation points
2023-11-27T14:37:11.4033333+00:00

I want to book an exam but can't change the address on my certification profile. I get the error "The profile changes were not able to be submitted. Please try again later, or if the issue continues, Contact support.". I tried about 6 months ago and the same thing happened, any help would be much appreciated.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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  1. JimmySalian-2011 42,126 Reputation points
    2023-11-27T15:19:21.3933333+00:00

    Thank you for asking this question on the Microsoft Q&A Platform.

    Microsoft Certification / Exams / Learn is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:

    Microsoft Certification - Exams: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams

    Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

    Microsoft Certification - Vouchers/Discounts: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_offer


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