Company Poryal and Software Centre

Graham Duffy 0 Reputation points
2023-11-28T07:05:12.2233333+00:00

Hello

We have a hybrid environment - on premises AD and MECM (Configuration Manager) and off premises\Cloud AAD (Entra ID) and Intune.

As seen from th attached image, currently our Client Apps are managed and delivered out to client devices from on premises MECM (Configuration Manager), and installed by users on client devices either from Software Centre or Company Portal.

With that in mind, why when when some applications are not listed in the Softwate Centre or Company Portal does a Sync of the device often update the list of applications in the Company Portal to show the missing appliations that should list. Surely a Sync of a device is a sync to the cloud i.e. to Intune, where none of our Client Apps are managed from at present.MECM Intune Workload Balance.png

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,742 questions
Microsoft Configuration Manager
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  1. Simon Ren-MSFT 32,221 Reputation points Microsoft Vendor
    2023-11-28T10:36:03.28+00:00

    Hi,

    Thank you for posting in Microsoft Q&A forum.

    Are you set the user portal to Company Portal in Software Center client setting? If yes, this may be expected behavior. This setting makes sure that notifications from Configuration Manager and Intune both launch the Company Portal.

    Company Portal version 11.0.8980.0 or later shows Configuration Manager-deployed applications for all co-managed clients that use it. Configuration Manager version 2006 is the prerequisite because it adds the client setting to control notifications.

    Refer to the official articles:

    https://learn.microsoft.com/en-us/mem/configmgr/comanage/company-portal#frequently-asked-questions-faq

    https://learn.microsoft.com/en-us/mem/configmgr/core/clients/deploy/about-client-settings#software-center

    software center

    Thanks for your time. Have a nice day!

    Best regards,

    Simon


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  2. Graham Duffy 0 Reputation points
    2023-11-28T15:49:58.3533333+00:00

    Thanks.

    Where are the above Default Settings viewed\set ?

    Also why does explain that a Device Sync updates the application list within the Company Portal when those applications listed are deployed from on premises MECM (Configuatyion Manager) rather than Intune ? I could understand a Device Sync updating the Application List in the Company Portal if those Applicatiosn were deployed from Intune.

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  3. Graham Duffy 0 Reputation points
    2023-11-29T16:02:36.8966667+00:00

    The Default client settings we have in MECM (Configuration Manager) for User Portal are as shown on the attached file here - set to Software Centre and not Company Portal. If set as is, what would that mean\waht would be the result for users attempting to view and then install applications from both the Software Centre and the Company Portal? How would that affect what is listed in Software Centre and the Company Portal, and what effect would a device Sync have on the lists in those 2 places ? Software Centre Settings.png


  4. Graham Duffy 0 Reputation points
    2023-12-06T08:08:03.87+00:00

    If our settings are as shown on the attached file (Default Client Settings --> User Portal set to Software Centre) what affect does that have - and if changed to Company Portal what difference would that make ?

    In addition I still dont understand why a Device Sync updates the application list in the Comapny Portal on a client, when all of our applications at prsent, are pushed out from the on premises MECM and not Intune.

    Default Client Settings.png

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