How to connect RDP with work or school account

Haobo Song 5 Reputation points
2023-11-28T16:18:56.24+00:00

I tried to use Remote Desktop to log into a PC on my company's local area network, but was unsuccessful. After entering my username and password, it displayed 'The credentials that were used to connect to <IP> did not work.' I am quite certain I entered my password correctly. After seeing some online solutions, I attempted to connect to the same computer's local account, and RDP was successful.

But I still want to log in that PC with work account. I have also tried using runas command "

runas /u:<username> cmd.exe

"but it showed that my user name or password is not correct.

My account is a work or school account, and I'm not sure if that's the reason.

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
5,047 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,383 questions
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  1. Karlie Weng 16,081 Reputation points Microsoft Vendor
    2023-12-08T01:36:08.61+00:00

    Hello,

    There may be something wrong with authentication. You can check with your account administrator for details.

    If you are a work / school account, your account needs to be authenticated by your organization.

    If you are a local account, your credentials will be authenticated by your own pc.

    Regards,

    Karlie

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