Experiencing errors while getting installed Win32 applications using Win32AppInventory CSP

Question

We are MDM vendor, so even though I added intune tag, this is in our own MDM server. I just thought that people working with intune might have experienced similar problems recently.

We have recently been experiencing increasing amount of error 500 from Win32AppInventory CSP, when getting list of Win32InstalledProgram on Windows 10 devices.

Example request from our management server:

<Get> <CmdID>6</CmdID> <Item> <Target> <LocURI>./Vendor/MSFT/Win32AppInventory/Win32InstalledProgram</LocURI> </Target> </Item> </Get>

response from the device:

<Status> <CmdID>10</CmdID> <MsgRef>6</MsgRef> <CmdRef>6</CmdRef> <Cmd>Get</Cmd> <Data>500</Data> </Status>

We are unable to pinpoint any specific version or update, which might have caused this. Are there any ideas, how this could be investigated on the client end. We have been investigating the diagnostics logs for MDM client on a couple of devices but so far nothing has come up.

Answer 1

Hey @Arto Hämäläinen ,

this might be challenging as Intune does not use the Win32AppInventory CSP for their operations. Intune does display Win32 app inventory in the admin center but this data is based on a small agent called Intune Management Extension (IME). This agent does collect the Win32 app inventory data and is sending it to the backend. So, I think you won't be too successful with your question here, as probably no one has the need to utilize the Win32AppInventory CSP with Intune. But I might be wrong...

best,

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Oliver Kieselbach | Twitter | Blog
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