Prerequisite check failed

Question

When I build a new SCCM, I get the error during prerequisite check even SQL Server service running account is a domain account.

The logon account for the SQL Server service cannot be a local user account, NT SERVICE<sql service name> or LOCAL SERVICE.  You must configure the SQL Server service to use a valid domain account, NETWORK SERVICE, or LOCAL SYSTEM.

How to troubleshoot this error?

Answer 1

Hi, @ige dan

Thank you for posting in Microsoft Q&A forum.

The error indicates that the SQL Server service is not running under a valid account. To troubleshoot this error, ensure that the SQL Server service is running under a valid domain account, NETWORK SERVICE, or LOCAL SYSTEM.

Have we change the Service Startup Account follow this guidance:

https://learn.microsoft.com/en-us/sql/database-engine/configure-windows/scm-services-change-the-service-startup-account?view=sql-server-ver16#SSMSProcedure

If the domain account still gets the error, we may try to use the LOCAL SYSTEM.

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