Issue with Certification View & Renewal

Fredrik Bogren 20 Reputation points
2023-11-29T13:34:14.3433333+00:00

Hi,

I´m having issue with my certification and need assistance to resolve.

A) The "Certification" view is missing when I log in to learn so I can´t access my certification and renew?

I have logged in with my personal MS Account https://aka.ms/certdashboardand have only one account that I use or used for certification. Account management states (Connected with certification profile).

B) I haven´t received any reminder e-mail to renew my certificate which expires in February 2024?

My registered e-mail address is correct and working.

User's image

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
37,653 questions
0 comments No comments
{count} votes

Accepted answer
  1. TP 83,711 Reputation points
    2023-11-29T14:09:27.4+00:00

    Hi Fredrik,

    Certifications is under Credentials now. Below is direct link to your Certifications tab, please check if your certifications are there:

    https://learn.microsoft.com/en-us/users/me/credentials?tab=credentials-tab

    Please click Accept Answer and upvote if the above was helpful.

    Thanks.

    -TP

    1 person found this answer helpful.

2 additional answers

Sort by: Most helpful
  1. PALASH DOLAI 0 Reputation points
    2023-11-29T14:24:01.78+00:00

    I have only one account that I use or used for certification.

    Connected with certification.

    0 comments No comments

  2. PALASH DOLAI 0 Reputation points
    2023-11-29T14:31:01.0466667+00:00

    The certification

    view is missing when I log in to learn so

    I can't access my certification.