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Hi,
I´m having issue with my certification and need assistance to resolve.
A) The "Certification" view is missing when I log in to learn so I can´t access my certification and renew?
I have logged in with my personal MS Account https://aka.ms/certdashboardand have only one account that I use or used for certification. Account management states (Connected with certification profile).
B) I haven´t received any reminder e-mail to renew my certificate which expires in February 2024?
My registered e-mail address is correct and working.
Hi Fredrik,
Certifications is under Credentials now. Below is direct link to your Certifications tab, please check if your certifications are there:
https://learn.microsoft.com/en-us/users/me/credentials?tab=credentials-tab
Please click Accept Answer and upvote if the above was helpful.
Thanks.
-TP
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Newest
Hi,
Certification is there, I missed that one. I suppose you don´t have answer to question B by any chance? Anyway, thank you a lot for this info.
@Fredrik Bogren I don't know why you haven't received reminder e-mail, however, you should be able to renew your eligible certification(s) from your certifications tab. It should show if they are eligible. If you tell me which certification I can give you link to the renewal page for it.
Yes, it´s eligible from there so I can perform renewal. Let´s hope e-mail works next year then :-) and I can set up my own reminder to be sure.
Connected with certification.
The certification
view is missing when I log in to learn so
I can't access my certification.
@PALASH DOLAI You need to ask your question over in the Microsoft Credentials forum. A support engineer can help fix your profile so that your Certifications show up. They typically respond within 1 business day. Link to Microsoft Credentials forum below:
https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&forum=mcp