Why is Azure OpenAI completions returning a 503 error?

Ethan0807 20 Reputation points
2023-11-29T16:49:22.02+00:00

Azure OpenAI completions are returning "The service is temporarily unable to process your request. Please try again later. 503". Simple example curl request:

curl https://<myurl>/openai/deployments/<mydeploymentid>/chat/completions?api-version=2023-05-15
-H "Content-Type: application/json"
-H "api-key: <mykey>"
-d '{"messages":[{"role": "system", "content": "You are a helpful assistant."},{"role": "user", "content": "Does Azure OpenAI support customer managed keys?"},{"role": "assistant", "content": "Yes, customer managed keys are supported by Azure OpenAI."},{"role": "user", "content": "Do other Azure AI services support this too?"}]}' {"error":{"code":"InternalServerError","message":"The service is temporarily unable to process your request. Please try again later."}}

Has been working until this morning. I am in Est US region. Azure Service status is not showing an issue. Is there an outage?

Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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  1. Saurabh Sharma 23,846 Reputation points Microsoft Employee Moderator
    2023-11-30T18:43:25.6533333+00:00

    Hi @Ethan0807 ,

    The problem has been resolved and you can now access the gpt-35-turbo models in east us. I have verified this in my own environment, and it works well.

    Please inform me if you encounter any difficulties.

    Thanks

    Saurabh


    Please 'Accept as answer' and Upvote if it helped so that it can help others in the community looking for help on similar topics.


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