When using a security key i get this error

Question

Log Name:      Microsoft-Windows-Crypto-NCrypt/Operational
Source:        Microsoft-Windows-Crypto-NCrypt
Date:          11/30/2023 3:40:02 AM
Event ID:      1
Task Category: Operation Failure
Level:         Error
Keywords:      NCrypt Operation
User:          PORTABLE-DESKTO\Paulus

Computer:      Portable-Desktop.www.cloudflare
Description:
Cryptographic Operation failed.

 Cryptographic Parameters:
 	OperationType:	SIGN HASH
 	Provider Name:	Microsoft Passport Key Storage Provider
 	Key Name:	S-1-5-21-133164895-3774890758-3850230085-1001/e7d65304-e2e9-48d4-a479-a53ebb9da245/login.live.com//852e4905dafd21fc
 	Key Type:	
 	Algorithm Name:	
 
Failure Information:
 	Return Code:	0x8009001B
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Crypto-NCrypt" Guid="{e8ed09dc-100c-45e2-9fc8-b53399ec1f70}" />
    <EventID>1</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>1</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000001</Keywords>
    <TimeCreated SystemTime="2023-11-30T09:40:02.2533227Z" />
    <EventRecordID>1438</EventRecordID>
    <Correlation />
    <Execution ProcessID="1632" ThreadID="1928" />
    <Channel>Microsoft-Windows-Crypto-NCrypt/Operational</Channel>
    <Computer>Portable-Desktop.www.cloudflare</Computer>
    <Security UserID="S-1-5-21-133164895-3774890758-3850230085-1001" />
  </System>
  <EventData>
    <Data Name="OperationType">6</Data>
    <Data Name="ProviderName">Microsoft Passport Key Storage Provider</Data>
    <Data Name="KeyName">S-1-5-21-133164895-3774890758-3850230085-1001/e7d65304-e2e9-48d4-a479-a53ebb9da245/login.live.com//852e4905dafd21fc</Data>
    <Data Name="KeyType">
    </Data>
    <Data Name="AlgorithmName">
    </Data>
    <Data Name="Status">0x8009001b</Data>
    <Data Name="ProcessName">svchost.exe</Data>
  </EventData>
</Event>

why is this happening?

Answer 1

Hello

The error code 0x8009001B indicates a cryptographic operation failure. This could be due to a variety of reasons, such as a problem with the security key, a software issue, or a configuration problem.

Here are a few steps you could try to resolve this issue:

Update your system: Make sure your system is up-to-date with the latest patches and updates. This can often resolve issues caused by software bugs or compatibility issues.

Check your security key: If possible, try using the security key on another device or try using a different security key on your device. This can help determine if the problem is with the key itself.

Check your software: If you’re using any third-party software with your security key, make sure it’s compatible with your system and up-to-date. If necessary, try reinstalling the software.

Check your system settings: Some system settings can interfere with cryptographic operations. For example, certain local security option settings can cause cryptographic operations to fail.