Refresh failure on Lenovo connect to a dock station

Question

Hi,

My issue is when laptop is connect to Dockstation Dock Gen 2 Thunterbolt or USBC. This issue is appearing only on WIndows scenario (New computers from Windows or Refresh) not when using PXE (Baremetal).

When the computer is rebooting I get an error saying "unattend reboot windows etup cannot continue press ok to restart. Then the computer is dead no way to reach the logs or Windows. To solve that issue, I need doing a baremetal scenario

From the admin console status, I have the following:
Gravité Type Code de site Date/Heure Système Composant ID de message Description
Erreur Marque MEQ 2020-10-29 08:03:42 PN221099 Task Sequence Engine 11135 Le moteur d'exécution des séquences de tâches n'a pas pu exécuter l'action (Apply Network Settings Windows 10) dans le groupe (1909) avec le code d'erreur 2149711899 Sortie de l'action : ... dListItem( m_spSettingsEngine, pszNamespace, pszPath, pszKeyValue ), HRESULT=8022001b (..\smiinterface.cpp,1187) Failed to create list element with key value 'f8-75-a4-ce-cb-6c' (0x8022001B) m_pSMIInterface->addListItem( SetupPassValue[eSetupPass],pszComponentName, pszPath, pszKeyValue ), HRESULT=8022001b (..\xmlanswerfile.cpp,753) AddListItem( eSetupPass, XML::TcpIp::ComponentName, XML::TcpIp::Interfaces::InterfaceElement, sIdentifier ), HRESULT=8022001b (..\xmlanswerfile.cpp,1078) m_pImpl->AddAdapterTcpIpSettings( XMLAnswerFileImpl::Specialize, adapterInfo), HRESULT=8022001b (..\xmlanswerfile.cpp,2417) pAnswerFile->AddNetworkAdapter(adapterInfo), HRESULT=8022001b (..\netadaptersettings.cpp,575) adapterSettings.Configure( pAnswerFile ), HRESULT=8022001b (..\netsettings.cpp,188) oNetSettings.Configure( pAnswerFile ), HRESULT=8022001b (main.cpp,168) OSDNetSettings finished: 0x8022001b Failed to configure adapter 1 (0x8022001B) Failed to configure network settings for adapter 2 (0x8022001B). Le système d'exploitation a signalé l'erreur 50 : Cette demande n’est pas prise en charge.

Thanks,

Answer 1

@Francois

Thank you for posting in Microsoft Q&A forum.

I appreciate your understanding that we are not the best channel to address this issue since the forum is mainly focusing on simple break-fix issues. We mainly focus on the English system,it seems that we have the limits on your language. To get better support, I suggest you call Professional Support Services so that a dedicate engineer will help you solve this issue in a more efficient way. Thank you for your understanding and have a nice day!

To obtain the phone numbers for specific technology request please take a look at the web site listed below.
https://support.microsoft.com/en-us/help/13948/global-customer-service-phone-numbers

Thank you very much for your kind understanding.