Outlook contacts not appearing in whatsapp

Question

Hi

Exchange online + Outlook App on iOS.

Whatsapp is not able to access Outlook app contacts on iOS. What can I do to provide this access to the users?

Thanks

Regards

Answer 1

Hi @Y a h y a ,

Seems that you are having trouble with syncing Outlook contacts to whatsapp, right?

If so, I did some search about your issue and found that there seems to be no direct way for us to sync Outlook iOS app contacts to whatsapp.

As a workaround, I found a conversion method which could help some users solve this issue, please check the steps below:

1. Export the entirety of your Contacts to a CSV excel sheet.
2. Take this excel csv and import it into your Apple ID.
3. Check those contact on your mobile device under the Contacts section.
4. Once they are there, whatsapp should be able to access them.

For more information, please check these similar threads: (Note: Since the web sites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of these information.)
How can I transfer my contacts from MS Outlook to WhatsApp on a desktop?
exchange contacts not showing in whatsapp

Hope these can be helpful.

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