Not able to open any documnets in Microsoft office suit online

Alex Hernandez 21 Reputation points
2020-10-30T04:57:50.423+00:00

I have many excel/word documents in my sharepoint library. Yesterday I was able to open them and even earlier today I was able to. Now I am not, when I go to open a Excel spreadsheet via Excel online it tells me this below. It also will not open Word documents online either from and those are from a different sharepoint library. Please help.

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SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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  1. JoyZ 18,056 Reputation points
    2020-10-30T05:41:58.373+00:00

    Hi @Alex Hernandez ,

    This is a service incident and Microsoft will repair this as soon as possible.

    During this time, please use office client instead of office online.

    Thank you for your understanding.


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