Issue allowing users to install printers from Intune enrolled devices

Jason P 166 Reputation points
2023-12-01T09:56:04.11+00:00

Hey All,

Got an issue that has me stumped for a few days now.

I am trying to get users to install print drivers for printers on their local network. They are using IP address to connect directly to the printers. There is no print server as yet as this is a new site and we just need to get these guys up and running. All the devices are intune enrolled.

I have gone through and put in the policies to allow the printer GUID and PNPPrinter GUID. I have also done the config for the point and print settings to allow non admins to install drivers but no matter what I do it still keeps popping up asking for admin credentials.

The drivers are being installed using the "Windows Update" method in the driver selection as the drivers are listed there once it is populated.

Any help will be greatly appreciated.

Thanks

Microsoft Security | Intune | Configuration
Microsoft Security | Intune | Other
{count} votes

1 answer

Sort by: Most helpful
  1. Simon Ren-MSFT 40,341 Reputation points Microsoft External Staff
    2023-12-11T07:59:51.8333333+00:00

    Hi,

    If possible, we can install printer driver as Win32 app to have a try.

    How to install Printer Drivers and Printers from Intune using Win32 apps and PowerShell

    Thanks for your time. Have a nice day!

    Best regards,

    Simon


    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.