Issue allowing users to install printers from Intune enrolled devices

Jason P 116 Reputation points
2023-12-01T09:56:04.11+00:00

Hey All,

Got an issue that has me stumped for a few days now.

I am trying to get users to install print drivers for printers on their local network. They are using IP address to connect directly to the printers. There is no print server as yet as this is a new site and we just need to get these guys up and running. All the devices are intune enrolled.

I have gone through and put in the policies to allow the printer GUID and PNPPrinter GUID. I have also done the config for the point and print settings to allow non admins to install drivers but no matter what I do it still keeps popping up asking for admin credentials.

The drivers are being installed using the "Windows Update" method in the driver selection as the drivers are listed there once it is populated.

Any help will be greatly appreciated.

Thanks

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,811 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,738 questions
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  1. Simon Ren-MSFT 32,146 Reputation points Microsoft Vendor
    2023-12-11T07:59:51.8333333+00:00

    Hi,

    If possible, we can install printer driver as Win32 app to have a try.

    How to install Printer Drivers and Printers from Intune using Win32 apps and PowerShell

    Thanks for your time. Have a nice day!

    Best regards,

    Simon


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