Hyper-V-Worker event 18570 critical error record in log , Windows 11 prof. 23H2 What is-it?

Question

Hello,
I have a Dell inspiron 7506 2-in-1 (11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz ) wich is sometimes too slow. (For exemple, often Wireless mouse -and keybord- have response-time to long or not answering sometimes)
Seeking reason(s) of this I found a critical level event 18570 in event wiever:

Nom du journal :Microsoft-Windows-Hyper-V-Worker-Admin

Source : Microsoft-Windows-Hyper-V-Worker

Date : 01/12/2023 14:56:32

ID de l’événement :18570

Catégorie de la tâche :Aucun

Niveau : Critique

Mots clés :

Utilisateur : NT VIRTUAL MACHINE\8F31FB3F-13FE-4A0A-A096-DEDCACB8F1B9

Ordinateur : RD-Insp7506-253UBKP

Description :

« 8f31fb3f-13fe-4a0a-a096-dedcacb8f1b9 » a provoqué une erreur, car le système invité a exécuté une instruction d’interception non prise en charge par l’émulation d’instructions Hyper-V. Si le problème persiste, contactez le Support technique. (ID d’ordinateur virtuel 8F31FB3F-13FE-4A0A-A096-DEDCACB8F1B9)

XML de l’événement :

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

*<Provider Name="Microsoft-Windows-Hyper-V-Worker" Guid="{51ddfa29-d5c8-4803-be4b-2ecb715570fe}" />*

*<EventID>18570</EventID>*

*<Version>0</Version>*

*<Level>1</Level>*

*<Task>0</Task>*

*<Opcode>0</Opcode>*

*<Keywords>0x8000000000000000</Keywords>*

*<TimeCreated SystemTime="2023-12-01T13:56:32.4193945Z" />*

*<EventRecordID>2316</EventRecordID>*

*<Correlation />*

*<Execution ProcessID="12320" ThreadID="12588" />*

*<Channel>Microsoft-Windows-Hyper-V-Worker-Admin</Channel>*

*<Computer>RD-Insp7506-253UBKP</Computer>*

*<Security UserID="S-1-5-83-1-2402417471-1242174462-3705575072-3119626412" />*

</System>

<UserData>

*<VmlEventLog xmlns="http://www.microsoft.com/Windows/Virtualization/Events">*

  *<VmName>8f31fb3f-13fe-4a0a-a096-dedcacb8f1b9</VmName>*

  *<VmId>8F31FB3F-13FE-4A0A-A096-DEDCACB8F1B9</VmId>*

  *<FailureCategory>&lt;not a known problem&gt;</FailureCategory>*

  *<InstructionByteCount>0</InstructionByteCount>*

  *<InstructionBytes>*

  *</InstructionBytes>*

  *<Rax>0xfffffffffffff000</Rax>*

  *<Rbx>0x0</Rbx>*

  *<Rcx>0xffff9e8fc7e62000</Rcx>*

  *<Rdx>0xffff9e8fc7e63000</Rdx>*

  *<Rsp>0xffffea883843e888</Rsp>*

  *<Rbp>0xffffcc00033223b0</Rbp>*

  *<Rsi>0x2</Rsi>*

  *<Rdi>0xffffc74f47e3f308</Rdi>*

  *<R8>0x20000001</R8>*

  *<R9>0x0</R9>*

  *<R10>0x4</R10>*

  *<R11>0xffffea883843e830</R11>*

  *<R12>0x2a596</R12>*

  *<R13>0x110b69</R13>*

  *<R14>0x6</R14>*

  *<R15>0xffffcc00007f0c20</R15>*

  *<Rip>0xfffff803424203c0</Rip>*

  *<Rflags>0x50287</Rflags>*

  *<FpControlStatus>7F020000000000000000000000000000</FpControlStatus>*

  *<XmmControlStatus>0000000000000000801F0000FFFF0000</XmmControlStatus>*

  *<Cr0>0x80050033</Cr0>*

  *<Cr2>0xffffda0ea6e6ba00</Cr2>*

  *<Cr3>0x2c180000</Cr3>*

  *<Cr4>0xb50ef8</Cr4>*

  *<Cr8>0x2</Cr8>*

  *<Xfem>0xe7</Xfem>*

  *<Dr0>0x0</Dr0>*

  *<Dr1>0x0</Dr1>*

  *<Dr2>0x0</Dr2>*

  *<Dr3>0x0</Dr3>*

  *<Dr6>0xffff0ff0</Dr6>*

  *<Dr7>0x400</Dr7>*

  *<Es>0000000000000000FFFFFFFF2B00F3C0</Es>*

  *<Cs>00000000000000000000000010009B20</Cs>*

  *<Ss>0000000000000000FFFFFFFF00000000</Ss>*

  *<Ds>0000000000000000FFFFFFFF2B00F3C0</Ds>*

  *<Fs>0000000000000000003C00005300F340</Fs>*

  *<Gs>00A0A94103F8FFFFFFFFFFFF2B00F3C0</Gs>*

  *<Ldtr>0000000000000000FFFFFFFF00000000</Ldtr>*

  *<Tr>00301E4503F8FFFF6700000040008B00</Tr>*

  *<Idtr>000000000000FF0F00201E4503F8FFFF</Idtr>*

  *<Gdtr>0000000000005700B04F1E4503F8FFFF</Gdtr>*

  *<Tsc>0x9f6008e74</Tsc>*

  *<ApicBase>0xfee00d00</ApicBase>*

  *<SysenterCs>0x0</SysenterCs>*

  *<SysenterEip>0x0</SysenterEip>*

  *<SysenterEsp>0x0</SysenterEsp>*

  *<PendingInterruption>0x0</PendingInterruption>*

*</VmlEventLog>*

</UserData>

</Event>

May-be Windows 11 uses internally a Virtual Machine but I don't!
Can this error slow down my PC?
How can-I fix it?
Thanks for your help.

Answer 1

Hi Refii Dede,

Thank you for posting in the Q&A forum.

Please open Windows PowerShell as administrator and run the Get-VM command to check the virtual machine with ID 8F31FB3F-13FE-4A0A-A096-DEDCACB8F1B9

Get-VM -ID 8F31FB3F-13FE-4A0A-A096-DEDCACB8F1B9

This will list the details of the virtual machine which causes the error.

Best Regards,

Ian Xue

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