How do I renew my modern desktop administrator associate certification

MiksChik B 0 Reputation points

I have Microsoft 365 certified Modern Desktop Administrator Associates certification. WhenI sign into my Microsoft account I can’t renew it. Help

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  1. Andreas Baumgarten 103.3K Reputation points MVP

    Hi @MiksChik B ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:

    It's possible to ask questions by clicking on "Get Started" -> "Ask a Question" or "Ask a new question >" and Learn/Cert Moderators will help you.

    Microsoft Training Support Forum

    Microsoft Certification - Exam Registration

    Microsoft Certification - Certifications Renewal

    Microsoft Certification - Profile/MCID Assistance

    Pearson VUE Support:

    Pearson VUE - Customer Service

    Pearson VUE - Chat

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)


    Andreas Baumgarten

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  2. S.Sengupta 17,121 Reputation points MVP

    Clear your browser's cache and cookies. You may try a different browser.

    If you are still unable to renew your certification, you can contact Microsoft Certification support for assistance.

    • Phone: The Microsoft Certification support phone number is 1-800-642-7676. The phone lines are open Monday through Friday from 9:00 AM to 5:00 PM Pacific Time.
    • Chat: You can chat with a Microsoft Certification support representative online at
    • Email: You can email Microsoft Certification support at
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