How do I renew my modern desktop administrator associate certification

Question

I have Microsoft 365 certified Modern Desktop Administrator Associates certification. WhenI sign into my Microsoft account I can’t renew it. Help

Answer 1

Hi @MiksChik B ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

It's possible to ask questions by clicking on "Get Started" -> "Ask a Question" or "Ask a new question >" and Learn/Cert Moderators will help you.

Microsoft Training Support Forum

Microsoft Certification - Exam Registration

Microsoft Certification - Certifications Renewal

Microsoft Certification - Profile/MCID Assistance

Pearson VUE Support:

Pearson VUE - Customer Service

Pearson VUE - Chat

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten

Answer 2

Clear your browser's cache and cookies. You may try a different browser.

If you are still unable to renew your certification, you can contact Microsoft Certification support for assistance.

• Phone: The Microsoft Certification support phone number is 1-800-642-7676. The phone lines are open Monday through Friday from 9:00 AM to 5:00 PM Pacific Time.
• Chat: You can chat with a Microsoft Certification support representative online at https://trainingsupport.microsoft.com/.
• Email: You can email Microsoft Certification support at https://trainingsupport.microsoft.com/.