How to recover authenticator accounts on new Android phone

Colleen Romero 5 Reputation points

I want to transfer my Microsoft Authenticator accounts to my new Android phone.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Anonymous

    You can create an authenticator cloud backup on your old phone, then you can restore from the authenticator cloud backup to new phone but make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.

    You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake.

    Do not format old phone until all is good with new phone.


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    1 person found this answer helpful.