We’re unable to validate your phone number error while signing up to Azure Free Tier

sazeem 5

While signing up for an Azure Free account, I received this error message:

We’re unable to validate your phone number

Phone validation is required to confirm your identity and complete signup.

Reenter your SMS verification code, or try again with a different phone number.

I'm curious on how to fix this, I saw a post that said this is already fixed, but I am still receiving it.

Naruto Sa 0 Reputation points

2023-12-03T12:53:29.3733333+00:00
Check the Format: Ensure that you are entering your phone number in the correct format. Different regions have different formats for phone numbers, so make sure you are using the appropriate format for your country or region.

Use a Different Browser: Sometimes, browser-related issues can cause validation problems. Try using a different web browser to see if the issue persists. Clearing your browser cache and cookies might also help.

Check Country Code: Verify that you have entered the correct country code along with your phone number. The country code is essential for accurate validation.

Use a Different Phone Number: If possible, try using a different phone number to see if the issue persists. Ensure that the phone number you provide is active and capable of receiving SMS or voice calls.

Contact Azure Support: If the problem persists, consider reaching out to Azure Support for assistance. They can provide guidance specific to your account and may help resolve any underlying issues.

Verify Account Information: Ensure that all other account information, such as your email address and personal details, is accurate and matches the information associated with your phone number.

Try Later: Sometimes, system issues or high traffic can cause temporary problems. Consider trying to sign up again after some time to see if the issue resolves itself.

Check Azure Status: Check the Azure status page for any ongoing service issues or outages. If there is a problem on Azure's end, you may need to wait until it is resolved.

If none of these steps resolve the issue, it's recommended to contact Azure Support directly for personalized assistance. They can provide specific guidance based on your account details and the nature of the problem you're experiencing.