When I tried to get the BitLocker recovery key the page is showing something went wrong try after sometime.

Neeraj R 0 Reputation points
2023-12-03T17:32:34.6333333+00:00

It has been 2 days I am waiting for the fix from your side. The page is still showing Something went wrong. Why it is like this? My works are pending due to this issue for 3 days. This is embarrassing and mind breaking. Need an immediate solution from your side.

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  1. Anonymous
    2023-12-03T18:00:05.9166667+00:00

    You're not alone with this problem. Try using the Get Help app here to chat online with someone by clicking link

    then "Windows", then underneath "home support" click on Get support in the Get Help Windows app

    --please don't forget to close up the thread here by marking answer if the reply is helpful--


  2. Hania Lian 11,036 Reputation points Microsoft Vendor
    2023-12-12T06:14:25.81+00:00

    Hello Neeraj R

    This error message could be caused by a number of factors, such as a temporary server outage or an issue with your account. To troubleshoot this issue, I recommend trying the following steps:

    1. Clear your browser cache, then try again.
    2. Try accessing the recovery key from a different device or browser.

    Hope it helps.

    Best Regards,

    Hania Lian

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