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Microsoft Authenticator app is stuck in loop "Activating. Please wait"

Satish J 5 Reputation points
2023-12-04T20:37:31.9133333+00:00

Hi,

I used to have an MS Authenticator working on my Android phone and due to issue I have been asked to uninstall and reinstall MS authenticator. After that when I try to add account using QR code I keep ending up with "Activating Please wait". Nothing happens beyond this.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Basic 0 Reputation points
    2024-05-17T08:55:28.4933333+00:00

    I had the same problem, and I finally managed to get it solved!

    It is a problem with the internet. I switched from my router Wi-Fi to my modem Wi-Fi, and the app worked. In like 2 seconds the please wait... message was gone and I was asked to confirm the account.

    So it has something to do with the internet settings of the network.
    Don't know how exactly.

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