Select workstations on domain keep switching from Eastern to Central, both timezone and location

Question

Hi guys,

Not sure if this has been asked before, but I wanted to get your opinions as my team has hit a wall on this issue and can't seem to resolve it. A couple months ago, a few of our laptops started changing to Central time on their own. In addition to changing their time zones, they also switch their location to Tulsa, Oklahoma when we're based out of Detroit, Michigan and the devices are on-prem. We've checked our policies to see if one of them is causing the issue, we've tries manually changing the time zone, disabling automatic time zone, setting default location, turning on location and turning off location. In addition, we've checked our domain controllers, as that's the time server that our devices are syncing to, and everything seems right. Our APs are also reporting Eastern time. Also, our IP reports as the correct location. I may be missing some in-betweens, however, in short, we've tried a bunch of fixes to no-avail. When the users are at home, they stay on Eastern, but when the minute they come back and connect to our network, it flips to Eastern. Only a select few users are affected (maybe 10 or so) and they seem to be centralized in one area. Could another AP from another business, upstairs or downstairs, be causing the issue? Right now, the devices have a script that just forces it back to EST every time the user logs in or Event Viewer detects a Kernel-General 1 event. However, not really great if the employees travel, lol.

TLDR, our time zone and locations keep changing to Central and Tulsa, Oklahoma, respectively when we are based out of Eastern and Detroit, Michigan.

Thank you!

Answer 1

Hi Bryan Gorney，

Thank you for posting in Q&A forum.

Based on your information, we think you can check the GPO policy first.

Please use below command to collect gpresult:

Compare the computer policy between working machine and non-working machine.

For checking Computer Configuration within gpresult, we can follow steps below.

Logon this machine using administrator account.

Open CMD (run as Administrator).

Type gpresult /h C:\gpo.html and click Enter.

Open gpo.html and check gpo setting under "Computer Details".

Or compare the user policy between working user and non-working user.

For checking User Configurations within gpresult, we can follow steps below.

Logon the machine using normal domain user account.

Create a folder named F1.

Open CMD (do not run as Administrator).

Type gpresult /h C:\F1\gpo.html and click Enter.

Open gpo.html and check gpo setting under "User Details".

Hope the information above is helpful.

If you have any question or concern, please feel free to let us know.

Best Regards,

Daisy Zhou