wrong billing

Mohammed Zamir 0 Reputation points
2023-12-05T14:40:57.7533333+00:00

I have been charged 139.80$ towards commercial products. can somebody help me to get the refund as i have never asked for any commercial products from the Microsoft

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. TP 83,961 Reputation points
    2023-12-05T15:07:40.2266667+00:00

    Hi,

    Please create a new billing support request using my instructions below.

    Use this link to start the process:

    https://portal.azure.com/#view/Microsoft_Azure_CostManagement/Menu/~/support/openedBy/AzurePortal

    Fill out Summary, Problem type, Problem subtype, click Next. There will be a delay, then some recommended solutions will be shown. Do not click on any of the recommended options shown.

    In the upper left corner, click Return to support request

    azure support request Return to support request

    Click Next to move to Additional details tab, fill out required information, email/phone, etc., click Next, review details and submit case. After submitting you should receive an automated email with a few minutes and a support engineer should contact you within 1 business day.

    Please click Accept Answer and upvote if the above was useful.

    Thanks.

    -TP

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