Authenticator app

60072639 20 Reputation points
2023-12-05T16:50:59.12+00:00

how to overpass authenticator verification since the app ask for code as well

Microsoft Security Microsoft Authenticator
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Accepted answer
  1. Anonymous
    2023-12-05T19:23:08.01+00:00

    Sounds like you'll need the account admins to reset the account so a new QR code can be generated with which you can relink the authentication device to your account.

    If you are the admin (and blocked) then you can reach out to 365 global customer service here.
    https://support.microsoft.com/en-gb/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    --please don't forget to close up the thread here by marking answer if the reply is helpful--

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  1. Dillon Silzer 57,826 Reputation points Volunteer Moderator
    2023-12-05T17:26:49.1066667+00:00

    Hello,

    Go to Authentication methods | Registration campaign in Microsoft Entra ID > https://portal.azure.com/#view/Microsoft_AAD_IAM/AuthenticationMethodsMenuBlade/~/RegistrationCampaign and assign the Microsoft Authenticator to 1 user (do not include yourself):

    User's image


    If this is helpful please accept answer.


  2. 60072639 20 Reputation points
    2023-12-05T19:18:07.9833333+00:00

    I'm trying to log in to my account on the Authenticator app, but I can't access it due to the identity verification methods. What is the way to access my Microsoft account without user identity verification?

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