Windows 11 Network connection displa

Question

Windows 11 Network connection displa

RobDev 431

Greetings All,

I've only recently moved to Windows 11 - from Windows 10 via a new PC. As with my old PC, I connect to the internet router via an ethernet cable. My old PC always showed my ISP, both via settings and via the small popup shown when I hovered the cursor over the 'network' icon in the taskbar. However, Windows 11 doesn't seem to do this. All I can see regarding which ISP I'm connected to is the text 'Network 2' (which is not my ISP).

Does anyone know what is happening here? How do I find out which ISP I'm connected to?

Kind regards.

5 answers

Your answer

Answer 1

Wesley Li 11,275

Hello,

It looks like Win11 recreated a network connection.

You can fix this by using the "Network Reset" on the Network and Internet Settings page.（Settings->Network & Internet->Advanced network Settings->Network Reset）

It is recommended to backup important network configurations before performing network reset as network reset will delete all network adapter drivers and reinstall them, and other network settings will be reset to the original default settings. ( If you don't have important network configurations and virtual Ethernet cards, you can reset the network directly.)

Best Regards,

Wesley

RobDev 431 Reputation points

2023-12-12T14:10:23.5666667+00:00

Hi @Wesley Li

many thanks for your reply. Your fix does sound a bit like using a sledge hammer to crack a nut, I'm very worried about trying it as I've very limited experience in Network things. Isn't there a simpler way to do this? I'm not sure why it doesn't display my ISP name already, after all it is connected to my ISP. The other thing that I thought was odd was that when I turned on the P for the first time after setting everything up (including the router and ethernet cable) it didn't ask me for my ISP password. On my old PC I had to supply the password in order to connect to my ISP. Do you know anything about this?

Kind regards.
RobDev 431 Reputation points

2023-12-12T15:50:21.48+00:00

Hi @Wesley Li ,

further to my last comment, I noticed that I have something called Killer Intelligence Center running on my PC (I didn't put it there - it came with the PC). It appears to 'take over' ethernet traffic. Do you think that this might have something to do with my PC not displaying my ISP name?

Kind regards
Wesley Li 11,275 Reputation points

2023-12-18T07:58:49.2666667+00:00

Killer Intelligence Center can view and manage system network performance.

You can just reset that one Ethernet card.

Go to Control Panel->Device manager->Network Adapter, find that Ethernet card and right-click to uninstall the device. Then right-click Network Adapter -> Scan for Hardware changes to reinstall the Ethernet card.

Answer 2

Anonymous

That app appears to be an Intel product.

https://www.intel.com/content/www/us/en/products/details/wireless/killer-series.html

You should be able to navigate to Control Panel\Network and Internet\Network Connections here you could right-click on "network 2" and rename it to anything you like.

--please don't forget to close up the thread here by marking answer if the reply is helpful--

Anonymous

2023-12-13T12:55:08.13+00:00

Just checking if there's any progress or updates?

--please don't forget to close up the thread here by marking answer if the reply is helpful--
RobDev 431 Reputation points

2023-12-13T14:26:06.5933333+00:00

Hi @Dave Patrick ,

many thanks for your reply. My Control Panel doesn't give me a 'Network Connections' option after the '*Control Panel\Network and Internet*'. All I've got as far as options go are: 'View network status and tasks', 'Connect to a network' or 'View network computers and devices'. However, if I choose 'View network status and tasks' I get an option to 'Change adapter settings'. If I choose it I get a 'Network Connections' window pop up, which, as you state allows me to rename 'Network 2'. However, what I don't understand is why do I have to supply the name. Under Windows 10 the ISP/Network name was always displayed. Is this facility not available with Windows 11?

Kind regards.
Anonymous

2023-12-13T14:39:38.5633333+00:00

So this initial network naming could vary depending on some things. A new pc, new install of windows, in-place upgrade, timing of first network connection, wired, wireless, devices in network path. I wouldn't worry too much about any of these things as long as windows and the network are working.

My Control Panel doesn't give me a 'Network Connections' option after the 'Control Panel\Network and Internet'

Yes, I too hate the newer "Settings" dialog. You should be able to just copy and paste Control Panel\Network and Internet into a Windows Explorer address bar to get to the same place.
RobDev 431 Reputation points

2023-12-13T15:32:54.0833333+00:00

Hi @Dave Patrick ,

many thanks for your reply. So, is what you're saying that my ISP name is will never to be displayed by Windows 11 (unless I add it myself)?

If this is the case then that's not what I call 'progress'.

Kind regards.
RobDev 431 Reputation points

2023-12-13T15:41:28.91+00:00

Hi @Dave Patrick ,

many thanks for your reply. So, is what you're saying that Windows 11 will never display my ISP name (unless I enter it myself)? If that's the case it's not what I call 'progress'.

I mean, the PC is connected to my ISP's router via an ethernet cable. Surely the Windows 11 must know the network name of my ISP connection.

Kind regards,
Anonymous

2023-12-13T16:00:20.8033333+00:00
What is the result of?

Get-NetConnectionProfile

When you told us "network 2" I assumed you were asking about the interface alias, but maybe you're asking about the Name property.
Anonymous

2023-12-14T13:27:54.07+00:00

Just checking if there's any progress or updates?

--please don't forget to close up the thread here by marking answer if the reply is helpful--
RobDev 431 Reputation points

2023-12-14T14:47:38.67+00:00

Hi @Dave Patrick ,

many thanks for your reply. I've included the results from the Get-NetConnectionProfile below.

Does this help?

Kind regards.

Answer 3

Anonymous

Ok you can follow along here to change the network Profile Name.

https://www.tenforums.com/tutorials/28375-change-network-profile-name-windows-10-a.html

--please don't forget to close up the thread here by marking answer if the reply is helpful--

Anonymous

2023-12-15T13:40:01.8533333+00:00

Just checking if there's any progress or updates?

--please don't forget to close up the thread here by marking answer if the reply is helpful--
RobDev 431 Reputation points

2023-12-15T14:23:36.9033333+00:00

Hi @Dave Patrick ,

thanks for your reply. I've checked the link you gave me (by the way it seems it's for Windows 10, does it work for Windows 11?). Unfortunately, it still relies on me changing the network name, not Windows 11 picking up the network name from its connection. I still don't understand where Windows 11 got the name "Network 2" from. The only thing I can think of is that it has something to do with this 'Killer' software. According to the Task Manager the Ethernet controller is a 'Killer E3100G 2.5 Gigabit Ethernet Controller'. Whether this makes a difference or why it would change the network name I just don't know.

Kind regards.

Answer 4

Anonymous

We don't know where "network 2" came from either but if you want to change it then you'll need to follow the steps I posted above. The killer app is an Intel app https://www.intel.com/content/www/us/en/products/details/wireless/killer-series.html

--please don't forget to close up the thread here by marking answer if the reply is helpful--

RobDev 431 Reputation points

2023-12-15T14:37:27.69+00:00

Hi @Dave Patrick ,

thanks for your reply. I think I'll just leave it as it is. If I change my ISP I'd have to change the network name again. I just don't understand why Windows 11 can't use the name of the network it's connected to.

I don't think that there's anything more anyone can do about this. Thanks for all your help.

Kind regards.
Anonymous

2023-12-15T14:47:09.8833333+00:00

It's likely something funky happened when the operating system was initialized. If it was really bothersome then doing a clean install of the operating system should sort it.

--please don't forget to close up the thread here by marking answer if the reply is helpful--
RobDev 431 Reputation points

2023-12-15T15:29:26.01+00:00

Hi @Dave Patrick ,

I hope it wasn't anything to do with something happening when the OS was initialized - this is a brand new PC and I really don't fancy reinstalling the OS. Anyway, if it's all the same to you I'm going to leave this thread open in case someone else has any ideas about it.

Thanks for all your help.
Anonymous

2023-12-16T13:32:36.8166667+00:00

What ideas are you looking for? I posted above the steps to fix this.

--please don't forget to close up the thread here by marking answer if the reply is helpful--
RobDev 431 Reputation points

2023-12-16T14:28:19.3533333+00:00

Hi @Dave Patrick ,

I want to find out why Windows 11 won't display the name of my ISP's network but displays 'Network 2' instead. Like I said originally Windows 10 doesn't do this. I'd like to find out why Windows 11 does.

Kind regards.
Anonymous

2023-12-16T14:50:39.2833333+00:00

It's just something funky happened when the operating system was initialized. Nothing really to worry over. You have two options I mentioned above to fix it.
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Anonymous

2023-12-19T13:02:16.2866667+00:00

Please don't forget to close up the thread here by marking answer if the reply is helpful--

Answer 5

RobDev 431

Hi @Dave Patrick , @Wesley Li and anyone else whose interested,

I contacted Intel support yesterday as they are the ones produce the Killer E3100G 2.5 Gigabit Ethernet Controller. Their support engineer suggested the I disable ethernet, connect to my ISP's network via wi-fi, then disconnect from wi-fi and re-enable ethernet. Guess what - it worked. When I connected via wi-fi all network info showed I was connected to my ISP's network name (not 'Network 2'). When I re-enabled ethernet my ISP's network name remained (and is there today). So, that fix has solved my problem. I still don't understand why the ethernet controller can't access my ISP's network name but that isn't my problem.

Anyway, as the problem has now been fixed, I'm marking this entry as the answer.

Kind regards,

RobDev 431 Reputation points

2024-01-02T14:44:12.9566667+00:00

Hi @Dave Patrick , @Wesley Li and anyone else whose interested,

I've found out that I can't mark my own answer as the 'Answer'. Apparently, it's because MS want to stop people enhancing their own reputation (via reputation points) by answering their own questions. I raised this with Q&A (link: https://learn.microsoft.com/en-us/answers/questions/1465321/issue-cannot-mark-my-own-answer-as-the-answer-to-m?comment=question#comment-1467409 ) and it's on a list to be rectified (apparently). Anyway, that's the situation at present.

Many thanks.

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Windows 11 Network connection displa

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