Unable to log in to E5 developer account without Authenticator verification code

Question

I'm trying to log in to my E5 developer account, but it's asking me for a verification code from the Authenticator app. However, this account is not associated with my Authenticator app.

Including screen captures of the issue:

Answer 1

Thanks for posting your question in the Microsoft Q&A forum.

I hope this video can help you:

https://www.youtube.com/watch?v=dRHoId0-8qA

or this article

https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

In the absence of a backup for restoration, the sole recourse is to utilize the account recovery methods provided by each service provider. The Microsoft Authenticator functions solely as a code generator.

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