Getting dxgi_error_device_removed dxgi_error_device_hung Errors - Games Crashing and \Device\Video3 Error occurred on GPUID: 700 error showing

Zac Gill 20 Reputation points
2023-12-09T09:57:01.7733333+00:00

Good Evening to all who read,

I come with a new issue, something that i have been trying to diagnose for a while but have been unable to do so.

Recently I swapped my MOBO in my pc to get more room for ram, before i had the following specs:

Ryzen 5 3400G

GTX 1660S

16gb of 2400mhz corsair ram

Asus Prime B450m-k

I now have installed:

Ryzen 7 3800XT

GTX 1660S

32gb of 2400mhz corsair ram

Gigabyte B450M DS3H

I'm unsure what the direct issue is but I have been getting dxgi_error_device_removed dxgi_error_device_hung Errors - Games Crashing and \Device\Video3 Error occurred on GPUID: 700 error showing and some others below is the full error from the event viewer.

The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

\Device\Video3

Error occurred on GPUID: 700

The message resource is present but the message was not found in the message table

So far I have tried the following troubleshooting methods

  • checked each stick of ram - no change or issues found
  • tried a separate GPU - same errors occur
  • Tried a full DDU and reinstall of both current and older Nvidia drivers for my GPU
  • Tried reseating all components - no change
  • Full reinstall of windows using a creation media
  • set tdrdelay to 3c as per some other articles
  • I have also tried to Nvidia Debug mode
  • underclocked my GPU - no change in errors
  • SFC /Scannow used on multiple occasions now and then something would need minor repair but sometimes no issue is found
  • Temps on GPU and CPU are stable very rarely go above 60 so not hitting a temp limit
  • Tried with both XMP profile on and off with no difference

At this point i don't think its a software issue and possibly a hardware issue, just looking for further clarification.

The MOBO i have changed it to was being used in about build with an igpu in with only 2 sticks on ram and was not having any issues so not sure if there is a possible issue with the board itself. Like i said prior I'm not sure when this issue started exactly so its possible it started when i did the components swap.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Wesley Li 11,220 Reputation points
    2023-12-13T08:18:00.7866667+00:00

    Hello,

    Try below methods to help fix:

    1.Open Device Manager, update your drivers

    2.Update drivers and BIOS/UEFI firmware from machine or motherboard maker's official website

    3.Install the latest cumulative updates

    4.Go to the Settings/ Windows Update, and check for updates. Check if there is any driver updates

    5.Check if the latest BIOS or UEFI firmware, Display (Video), Sound, Bluetooth, Network and all other drivers are updated

    6.Then restart machine

    Best regards,

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