Hello @Todd Mueller , sorry for the delayed response. Try to follow labeling tips as mentioned here and add more relative sample data for better results.
- Labeling values is required. Don't include the surrounding text. For example when labeling a checkbox, name the field to indicate the check box selection for example
selectionYesandselectionNorather than labeling the yes or no text in the document. https://learn.microsoft.com/en-us/azure/ai-services/document-intelligence/concept-custom-label?view=doc-intel-3.1.0#labeling-guidelines
Please note that Region labeling implementation differs between template and neural models. So, the output difference based on the model you are suing and how the data is labeled.
I hope this helps.
Regards,
Vasavi