Microsoft Teams
A Microsoft customizable chat-based workspace.
9,112 questions
I am having the same issue. Tried old Teams, new Teams, and Teams online.
When I try to add any connector to a Teams channel, I get ":-( Something went wrong. We can't find that group. It may have been deleted. Please verify whether the group exists."
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 88%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Camille Maussang
40
Reputation points
Hello,
I'm trying to add an RSS feed to a Teams channel via the RSS App Connector.
When I click on "Connectors" in channel right-click menu, the Connectors popup appears and I briefly see the connectors available. But a few seconds after, the popup content changes and the following message appears:
:-( Something went wrong.
We can't find that group. It may have been deleted. Please verify whether the group exists.:The requested group '{UUID}@{UUID}' is invalid.
All my permissions are ok. I've tried from web and app and I have the same behavior everywhere. I've tried with the Teams account creator account, same behavior.
Anybody has any clue?
Thanks in advance,
Regards
Microsoft Teams
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,863 questions
{count} votes
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Andrew Burger 30 Reputation points2023-12-12T18:13:03.3766667+00:00 I created a brand new group, tried on an existing group, and am getting the same error. I even tried having a Global Admin attempt to no avail.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 36%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Alif Biswas 0 Reputation points2023-12-12T19:24:43.7866667+00:00 I am also facing the same error.
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Andrew Burger 30 Reputation points
2023-12-12T20:01:19.54+00:00 I currently have a support case open with Microsoft. Just finished up an initial diagnostic call with a support rep.
Will respond back here when / if a solution is found.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT 48,956 Reputation points Microsoft Vendor2023-12-13T09:12:55.4666667+00:00 Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is related to Teams Connector, so I will also add Teams development tag to your thread. Thanks for your understanding!
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 35%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Neil King 0 Reputation points2023-12-13T10:16:02.1566667+00:00 I have tried creating a new webhook on multiple customer tenants and get the same issue
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 42%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Aaron Lee 0 Reputation points2023-12-13T22:50:43.0166667+00:00 We have the exact same issues, anyone knows ETA for the fix?
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Aaron Lee 0 Reputation points
2023-12-13T22:51:25.1933333+00:00 I have the exact same issue, any ETA for the fix?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 90%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Simon Engelbert 0 Reputation points2023-12-15T15:01:22.2+00:00 Appears to be working for us again this morning
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 20%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mike Lynch 0 Reputation points2024-01-11T21:30:42.8733333+00:00 We are having the same issue, but with a wrinkle: We have two companies and two MS tenants. On Company 1's Teams channel, creating the the RSS connector works fine. On the other, we get: -( Something went wrong. An unexpected error occurred. Please try again.
RequestId: 9ef556e1-dab9-fc20-248c-d93ce776ac87 Server: PH0PR15MB5189 Date: 2024-01-11 16:22:24 -0500Has anyone found anything? This is a critical issue for us.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 88%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sebastian Cerazy 306 Reputation points2024-02-23T12:24:52.8466667+00:00 Trying to add RSS connector, but of course it does not work :-( Something went wrong. An unexpected error occurred. Please try again. RequestId: e6cf5353-491e-2730-d53d-c9a1629ae51e Server: CWXP123MB2965 Date: 2024-02-23 12:12:27 +0000
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 10%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dinesh Rajagoni (Tata Consultancy Services Limi) 20 Reputation points Microsoft Vendor2024-03-27T10:34:28.4166667+00:00 Hi Camille,
Please let us know if you are still facing this issue? -
Camille Maussang 40 Reputation points
2024-04-04T07:43:33.5066667+00:00 Hi Dinesh,
I'm not facing this issue anymore.
Thanks
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Kevin Toomey 10 Reputation points2023-12-12T19:54:24.13+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 62%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
ChetanSharmamsft 1,026 Reputation points Microsoft Vendor2024-03-13T10:51:05.9166667+00:00 Please confirm if you are still facing this issue?
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