SharePoint 2016 - "The search request was unable to connect to the Search Service"

Question

Hi,

I've setup a new SharePoint 2016 Server. I've been able to mount a database from a SharePoint 2013 server successfully. I can see the files on the new SharePoint site but I'm unable to search for any files despite being able to find them manually. I get this following error message:

I thought I enabled all of the search features for the site and in central administration. What else could I be missing? What do I need to do to resolve this issue?

Answer 1

Please follow below tips to troubleshoot the issue.

1.Go to Central Administration -> Manage web applications -> Select the web application you use -> Services Connections -> Make sure the Search Service Application is selected.

2.Go to Central Administration -> Manage service applications -> Make sure the Search Service Application and proxy are started.

3.Go to Central Administration -> Search Administration page -> Check Administrative status and Search Application Topology are running.

4.Go to Central Administration -> Manage services in this farm -> Make sure Search Administration Web Service, Search Host Controller Service, Search Query and Site Settings Service and SharePoint Server Search are compliant.

5.Go to Central Administration -> Manage services on server -> Make sure Search Administration Web Service, Search Host Controller Service, Search Query and Site Settings Service and SharePoint Server Search are started

6.Go to windows services -> SharePoint Search Host Controller and SharePoint Server Search 16 are running.

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