Windows 10 Issue with update build 1903

Question

Hi,

I try since 3 days to upgrade my Windows 10 build 1903 to the 1909 or 2004. Everytine I get the error message
0xC1900101 - 0x20017
The Installation failed in the SAFE_OS phase with an error during BOOT operation.

I have done all what I found about the error message und try to repair with DISM and Windows troubleshoot and many other recommentation.

Nothing help.

I need really help

Regards

Nick

Answer 1

suggestions here https://learn.microsoft.com/en-us/windows/deployment/upgrade/resolution-procedures

also here https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install-winpc/windows-10-installation-error-0xc1900101-0x20017/5bdf6fe0-11c7-470d-a7ab-fcda4765be24

Answer 2

Go to %windir%\Panther directory, and then locate the Setuperr.log and Setupact.log files and open them.Setupact.log is specifically created when an upgrade fails.

Ensure that all the drivers are updated
Uninstall the problematic drivers
Upgrade in Clean Boot State.
https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows