Most of My Domain PC's are on WIFI. When user change Password they can no longer logon.

Question

Most of my desktop PC's are on a Wi-Fi networks. Wi-Fi network is functioning properly. They are on the org's domain. I am an Admin on all PC's. I can no longer logon to those PC's. Some of those PC's I have not logged into for several password change cycles. The Wi-Fi isn't connecting to the AD server to verify my account and password. Are there any setting changes I can make, either on the PC or Wi-Fi routers, to force wi-fi to look at the AD for password word authentication? I have a local admin account, but it does not give me domain access. You must first login to windows on the local machine which is on a domain. Once you have successfully login to Windows, does it then pass credentials on to the AD server on a wireless machine. If you have changed your password elsewhere or used a site to change your password, you have to login to the machine using your old password, which is cached on that machine. Then windows passes the old password to the AD server. The ad server will not allow you access anything on the network, only that machine. Your must then click on the wifi icon to connect to the network. Windows will them prompt you for a user name and password, Then you must use your new password login to the network. Windows will then sync your new password to your cached user profile on that machine. Some machines I have not logged into for several password cycles. I don't remember what the password is cached locally. So I can't ever logon to the PC. The only solution I have found so far is to hard wire the PC to the network. In my case this isn't feasible. I have to carry around two 60' cables and a RJ45 couple to get access to the systems.

Answer 1

Hi @Tom Bates •

Unfortunately no ,You have to fix network issue to be able to login using your last password. It seems that the computer where you tried to login keep on the cache your old password. To update this cache you must try login when the computer is able to contact one of your domain controller.

If the wifi is not working try to use another way cable or VPN.

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Answer 2

Sounds like the WiFi connection on this pc is not working for some reason. Once the network issues are sorted the password problems should also resolve.

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Answer 3

Hi Tom Bates,

Thank you for posting in Q&A forum.

Based on your description, it seems that the Wi-Fi network is not connecting to the AD server to verify your account and password. Here are some steps you can take to troubleshoot the issue:

Check the Wi-Fi network settings: Ensure that the Wi-Fi network is configured to use the correct authentication method. You can check this by going to the Wi-Fi network settings and verifying the authentication method. You may need to update the settings to match the requirements of your organization’s domain.

Check the PC settings: Verify that the desktop PCs are configured to use the correct authentication method. You can check this by going to the PC settings and verifying the authentication method.

Check the AD server settings: Ensure that the AD server is configured to allow Wi-Fi authentication. You can check this by going to the AD server settings and verifying that the Wi-Fi authentication option is enabled.

Reset your password: If you have not logged into some of the PCs for several password change cycles, it is possible that your password has expired. Try resetting your password and then logging in again to see if that resolves the issue.

Contact your IT department: If none of the above steps resolve the issue, it may be best to contact your organization’s IT department for further assistance. You may need to use VPN or other methods.

 

Hope the information above is helpful.

If you have any question or concern, please feel free to let us know.

 

Best Regards,

Daisy Zhou

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Answer 4

Your must then click on the wifi icon to connect to the network. Windows will them prompt you for a user name and password,

This sounds like a problematic configuration of the wireless network equipment. Might try removing this requirement to see if that solves the problem. Reach out to the wireless hardware manufacturer for assistance with this if needed.

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Answer 5

Where and what would I look for in the WiFi Config?

It sounds like there may have been some sort of AD credentials sync setup within the wireless hardware and likely is some sort of race condition at time of password change causing the problem. I can only suggest turning this feature off to check the results.

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