Problem signing in Outlook / Authenticator with new Iphone 15

Question

I am trying to sign in on my email account on outlook on a new iphone 15. When signing in it takes me to the authenticator to complete it introducing the password.

After it, it asks to confirm a number on the Authenticator app, but I am already on it and it displays no new number. Stuck on the process for +10 times. Please help!!

Answer 1

Sounds like you'll need the account admins to reset the account so a new QR code can be generated with which you can relink the authentication device to your account.

If you are the admin (and blocked) then you can reach out to 365 global customer service here.
https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

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