Azure Lab Services select few VM won't start ALS

Becker, Jonnie 0 Reputation points
2023-12-13T23:22:22.8066667+00:00

When trying to start up VM pool in the schedule about half of the VM won't start. The error is

ALSAgent Failed to provision the virtual machine. We have attempted reimaging and this didn't solve it. Any ideas?

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Azure Lab Services
Azure Lab Services
An Azure service that is used to set up labs for classrooms, trials, development and testing, and other scenarios.
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  1. kobulloc-MSFT 23,416 Reputation points Microsoft Employee
    2023-12-14T02:45:05.84+00:00

    Hello, @Becker, Jonnie !

    Why am I encountering an ALSAgent Failed to provision the virtual machine error with my Azure Lab Services VM?

    For this, we'll need to take a look at your Azure Lab Services resources. Please email the following to AzCommunity@microsoft.com and we'll get back to you promptly:

    • Subject: "Attn: kobulloc - ALSAgent failed to provision VM"
    • Email body: Your Subscription ID
    • Email body: A link to this thread so we can validate and expedite the request

    If you don't receive a response within 24 hours, please reply to the thread so we can investigate.

    I hope this has been helpful! Your feedback is important so please take a moment to accept answers.

    If you still have questions, please let us know what is needed in the comments so the question can be answered. Thank you for helping to improve Microsoft Q&A!

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