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Hi There,
I am unable to receive or send emails from my outlook account (MS 365 business premium). There's a note tagged to the account that states that the mailbox has been marked for removal on the server. I use this account to run and operate my business and having removed would affect my business. Please help, I cannot have this account deleted.
Thank you,
Nokuthula Mashinini
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Hi @Nokuthula Mashinini ,
Agree with @Jahangir Shah ,if you don't have admin rights, please ask your Microsoft 365 admin to check your account and license.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 54%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Please login to Microsoft 365 Defender->Action Center and check if you have the option of Unblock Account and click Yes to confirm the change.
Check if the Exchange Online License is Active.
Unblock Sign-in in Office 365 Admin portal.
