Login to Azure Portal stuck at infinite loop

Question

I registered to Azure trial account and was able to use it for a while (it means that my credit card info has been accepted). Now, after a couple of months i try to login and get message "Looks like you already have an Azure account". There are 2 options to choose from and i click on "Use an existing subscription in your account" and i am redirected to "Welcome to Azure" webpage where i am being asked to "Start with an Azure free trial" and if i click on it i am redirected to "Looks like you already have an Azure account".

And so ad infinitum.

Whoever developed this Azure login functionality is a GENIUS

Answer 1

Hi Tomas,

Try the following:

This issue can occur if you use more than one user account in an internet browser.

To resolve the issue, try one of the following methods:

Clear the cache and delete Internet cookies.

• Edge: Open Settings and select Privacy and Services. Follow the steps under Clear Browsing Data. Verify that the check boxes for Browsing history, Download history, Cookies, and Cached images and files are selected, and then select Delete.
• Chrome: Choose Settings and select Clear browsing data under Privacy and Security.

Reset your browser settings to defaults.

• Use the private browsing mode for your browser.
• Edge: Open Settings (the three dots by your profile picture), select New InPrivate window, and then browse and sign in to the Azure portal.
• Chrome: Choose Incognito mode.
• Safari: Choose File, then New Private Window.

Troubleshoot Azure subscription sign-in issues

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/troubleshoot-sign-in-issue#you-are-automatically-signed-in-as-a-different-user

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